Wow! Visiting a new customer today to pick up his gear & he was so welcoming & friendly I couldn’t refuse the juice, coffee, & cake that was offered. This was a customer I completely forgot to follow up on recently & yet he was still gracious. I felt a little guilty for the neglect.
The coffee from Amsterdam was exquisite, the slice of cake delicious with what seemed to be a kind of lemon curd icing, & for an hour we talked about the repairs to be done, his excitement over the Tablas to be delivered Friday, & how he looks forward to playing the keyboards once they are repaired.
They’ve been out of commission for a while & now there is more free time to get re-aquainted. He has friends from abroad that will be visiting in the near future & they are planning a concert.
The topics of discussion ended & he assisted me in loading the truck with gear. May be I was still dumb struck by the hospitality & great company for I had left my DMM behind. Thankfully he called & told me; he waited outside for me to get it. Ah, too funny…
On my way with a smile, that is one customer pick up I’ll always remember.
Back in April NDSMR had the pleasure of doing its first Mercury Magnetics Mod! A tweed Blues Jr. got power & output transformers replaced, choke installed, & custom Off-Standby-On capability in one switch replacing the original. Customer quite pleased & had NDSMR do another MM mod to a Peavey Classic 50 2×12 combo!
Have your sound system in for a checkup at NDS Music Repair! From mixers, power amps, speakers, cables, monitors to microphones NDSMR can help you maintain your investment as well as provide onsite services.
NDSMR is so appreciative of customer feedback & allowing them to be shared. Its a great motivator! A recent collaborative effort between NDSMR & Main Street Music Studios LLC resulted in successful repair of a Digidesign Control 24 PSU. The customer did a stellar job of removal, shipping, & installation of the module!
“I actually had some (unexpected) time tonight to reinstall the supply and so far seems to be absolutely flawless! It hasn’t yet hiccuped and do random fader spits or meter bridge flickering at all. Wonderful job man. You Definetely know your stuff. I really appreciate you taking a stab at this. Turns out it’s working amazing.”
“Once again, thanks so much for your great customer service, communication and help along the way.”
Some smaller amplifiers that have been in for repair; TOA KD-1 Portable P.A., VOX VT15, & Johnson Standard 15. Repair rates for these can start as low as $15! Hit us up if you have one in need of attention…